Complete Managed Services
Network and infrastructure are constantly changing and evolving. Every business today is fully dependent on the functionality of their computer network. Without proper management of the overall computer network and infrastructure, companies would put themselves at great security and financial risks.
No matter if your business needs technology consulting, computer network maintenance services, IT management services, wireless networking, IT support, network consulting & integration services, network & server support, computer network installation, on-site & remote support, and wireless networking, we’ve got the solution. Our team of professionals represent the brightest in the IT industry. With our knowledge and expertise, we can take the stress out of technology and let you focus on your business. Our computer network maintenance and IT Support experts are there for you, night and day.
Complete Managed Services mean we will:
- Spend the time necessary to fully getting to know your business, your team, your budget and exactly what you expect to get by partnering with us.
- Work proactively with your users to prevent potential down time and data loss as well as improving the overall experience for each user.
- Stand firm on every recommendation our technical team makes, by promising 100% customer satisfaction, guaranteed.
- Provide immediate access to all managed IT assets.
- Planning a cost-effective and efficient processes for managing, controlling, analysing, planning and administering transaction-oriented IT business functions.
- Applying smarter technology, including industry recognised security methodology with FIPS accreditation.
- Provide platform support for Microsoft Windows, Apple OSX and iOS, Linux, Android and Blackberry providing complete manageability in mixed environments.
What Robinson IT can do for your business
No matter if your business needs technology consulting, computer network maintenance services Network and Security management, IT support, network consulting, integration services, Cloud Service Management, Email or Exchange management, on-site and Remote Helpdesk support, wireless network configuration and management, we’ve got the solution.
With our knowledge and expertise, we can take the stress out of technology and let you focus on your business. Our computer network maintenance and IT Support experts are there for you, night and day.
Some of the services included in Complete Managed Services:
Network Management
- 24/7 Network Monitoring
- Network Troubleshooting
- Remote Access Management
- Wireless Network Configuration and Management
- Access VPN Management
- Alert Management and Notification
- Network Storage Management
- DNS Management
- Network Drive Management
- Printer Accessibility Management
- Security and Permission Management
- Router Configuration and Management
- Switch Configuration and Management
- Traffic Monitoring and Security Management
- Data Access Control and Monitoring
- Firewall Management
- Internet Access Management
Server Management
- Continuous System Maintenance
- Management of business applications
- Management of Updates, Service Packs, Patches & Hotfixes
- Operating Systems Installation and Repair
- Active Directory Management
- Domain Controller Management
- Server Virtualization
- Software Upgrade & Maintenance
- Disk and Storage Management
- Performance and Health Monitoring
- Role Management
- Security and Permission Management
- Setup & maintain Security groups
- Application Management
- Troubleshooting
24/7 Helpdesk & Desktop Support
- Recovery Management
- Hardware Maintenance
- Anti-Virus Management
- Management of business applications
- Operating Systems Installation and Repair
- Printer Accessibility Management
- Remote Access Management
- User Profile Management
- Onsite and Remote Helpdesk Support
- E-mail and Ticket Based Support
- Remote Live Support
- Continuous System Maintenance
- System Performance and Health Monitoring
- Disk and Storage Management
- Management of Updates, Service Packs, Patches & Hotfixes
Voice & Collaboration Tools
- Choice of Local or Toll-free Numbers
- Unlimited Calling Minutes
- Access to All the Features with Every Plan
- Cloud PBX
- Call Recording
- Auto-Attendant
- Collaboration Tools
- iOS, Android, Mac and Windows App
- Video and Audio Conferencing
- Fax-to-Email and Email-to-Fax
- Voicemail-to-Email
- 50+ Standard and Advanced Features
Email & Messaging
- Complete Management of Mail and Messaging Environment
- Office 365 Management
- Gmail for Business Management
- Mobile Mailbox Management
- Spam and Malware Protection Management
- Exchange Online Management
- Security and Permission Management
24/7 Network Security and Monitoring
- Network Monitoring and Response
- Network Security and Protection Management
- Wireless Network
- Remote Access Management
- Internet Access Management
- Alert Management and Notification
- Firewall Management
- Virtual Private Network
- Cabling & Re-wiring
Cloud Services Management
Backup & Disaster Recovery
- Complete Backup and Disaster Recovery Solution
- Disk and Storage Management
- Complete Recovery Management
- Monitoring and verifying system backups